Arisa Health

Arisa Health presents a mixed experience according to patient reviews, with significant polarization in feedback. The facility receives praise for its clinical expertise, particularly from patients who found meaningful support for complex conditions like CPTSD. One patient specifically highlighted positive experiences with practitioner **Rebecca**, noting successful treatment over multiple sessions. Several reviews commend the staff as “nice people” who provide “awesome care” and “significant and useful information” tailored to individual mental health needs. However, the center faces serious criticism regarding administrative efficiency and customer service. Multiple patients reported frustrating experiences with appointment scheduling, including one who waited a month only to be told they had been given the wrong date. The front desk staff received complaints about perceived incompetence and rudeness, with some patients describing the overall service as needing substantial improvement. These administrative issues appear to significantly impact the patient experience, leading to calls for the facility’s closure in extreme cases. The stark contrast between clinical care quality and administrative performance suggests that while the therapeutic services can be effective, the operational aspects require attention to provide a consistently positive patient experience.