Luminary MD | Dr. Robert Milanes, MD

Luminary MD | Dr. Robert Milanes – Customer Experience Summary Dr. Robert Milanes and his team at Luminary MD have established a reputation for delivering exceptional cosmetic and medical spa treatments, with the overwhelming majority of patients reporting outstanding results and satisfaction. The practice excels in creating a welcoming, professional environment where patients feel valued and well-cared for throughout their treatment journey. ### **Exceptional Service & Skilled Practitioners** Patients consistently praise **Dr. Milanes** for his expertise, honesty, and patient-centered approach. Multiple reviews highlight his excellent bedside manner, with one patient noting he “treats you like a person and not a number” and another appreciating how he “airs on the side of caution” with treatments like Botox. His wife and the entire staff receive repeated commendations for their friendliness, professionalism, and ability to make patients feel comfortable during procedures. ### **Advanced Treatment Success** The practice offers a comprehensive range of services with remarkable results. Patients report significant improvements in: – Weight loss (25 pounds in 6 weeks with prescribed treatments) – Facial pigmentation and rosacea using Alma Hybrid CO2 laser and Aerolase laser – Hair transplant procedures described as “painless” with excellent outcomes – Microneedling with PRFM and vampire facials with “wonderful results” – Shockwave therapy that’s “successful, painless and non-invasive” Many patients specifically mention that treatments were far less painful than experiences at other med spas, particularly noting the pain-free laser hair removal sessions. ### **Patient-Centered Experience** The office environment receives high marks for being “very comfortable,” “classy and sheek,” with staff that caters to patients’ needs—even offering beverages during visits. Patients appreciate the thorough explanations, answered questions, and the feeling of being treated “like seeing a friend.” The practice is also noted for being family-friendly, with one review mentioning excellent care for a 7-year-old accompanying a patient. ### **Considerations & Recommendations** While most experiences are overwhelmingly positive, a small number of patients expressed concerns about communication and insurance clarity. One veteran patient reported issues with follow-up and insurance coverage transparency. Most patients find the prices “affordable compared to other places around Orange County” and appreciate the value received for the quality of care. ### **Final Thoughts** Luminary MD stands out for its combination of medical expertise, advanced technology, and genuine patient care. Dr. Milanes and his team have created a practice where patients feel confident in the treatments and cared for as individuals. The consistent reports of significant, life-changing results—from weight loss to cosmetic improvements—make this practice highly recommended for those seeking professional, effective aesthetic and wellness treatments in a supportive environment.