Ecologica Medical Spa

Ecologica Medical Spa presents a mixed customer experience with strong praise for treatment quality and skilled practitioners, but notable concerns about customer service consistency and wait times. Many clients rave about the exceptional results, particularly praising staff members like Michelle Enamorado, Matilda, and Alfredo for their expertise. Positive reviews highlight the spa’s ability to make clients feel ‘like an Adonis’ and describe it as ‘a little paradise’ with friendly, knowledgeable staff. However, several customers report significant appointment delays, with one waiting 45 minutes past their scheduled time, and others describe rude receptionists and poor customer service. The spa appears to deliver excellent clinical results but needs improvement in administrative coordination and front desk professionalism to match the quality of their treatments.