Echota Behavioral Health - Tahlequah, OK Office

Echota Behavioral Health – Tahlequah presents a deeply divided customer experience, with reviews revealing both exceptional care and significant operational challenges. The facility receives praise from some patients who describe it as ‘absolutely amazing’ with ‘inspirational staff’ who ‘really care about helping others.’ Several reviewers specifically highlight positive experiences with Dr. Jones and appreciate the facility’s support for PTSD awareness, particularly among veterans and Native American communities. However, the center faces substantial criticism regarding administrative operations and professional consistency. Multiple reviewers report extremely long wait times—up to a year—for appointments, with some never receiving promised callbacks. There are serious concerns about therapist retention, with one patient experiencing three different therapists in a year due to apparent staffing instability. Several reviews describe unprofessional conduct, including therapists sharing inappropriate personal information and displaying argumentative or aggressive behavior toward patients. The 30-minute session length is frequently cited as insufficient for meaningful therapeutic work, and some patients report being dismissed from care when they disagreed with their therapist’s approach. Reception staff availability appears inconsistent, contributing to an overall impression of organizational disarray. While some patients find exceptional care here, the facility urgently needs to address staffing stability, appointment scheduling systems, and professional boundaries to provide consistent, reliable mental health services.