Dalewood Medical Center

Dalewood Medical Center presents a mixed experience for patients, with strong praise for specific staff members but significant concerns about wait times and administrative issues. The clinic receives consistent recognition for its **caring medical professionals**, particularly staff like **Chavonne** at the front desk, physician assistant **Alia Ismail**, and **Dr. Motameni**, who are described as considerate, professional, and efficient. Many patients appreciate the clinic’s affordability for self-pay patients and note improvements with recent staff changes. However, the center struggles with **extended wait times** that frequently exceed scheduled appointments by hours, **billing problems** that cause insurance issues and incorrect charges, and inconsistent customer service from some front desk staff. The physical facility is noted as dated by some patients. While long-term patients (30+ years) praise the consistent care, others recommend alternative urgent care facilities due to reliability concerns. The clinic appears best suited for patients prioritizing cost-effectiveness over timeliness and those who can verify billing details carefully.