HealthCARE Express Urgent Care - Shreveport, LA

HealthCARE Express Urgent Care – Shreveport consistently delivers exceptional patient experiences marked by outstanding staff professionalism, genuine compassion, and efficient service. The facility earns overwhelming praise for its friendly team, with multiple staff members receiving individual recognition including **Shelby**, **Brooke** at the front desk, **TeTe**, nurse **Bn**, and **Dr. Gina** and **Dr. Jeff** for their excellent bedside manner and clinical expertise. Patients consistently describe the environment as ‘clean and welcoming’ with many noting they’re ‘in and out in 30 minutes’ despite thorough care. The staff’s ability to make patients feel ‘at home’ and provide care that leaves them ‘with a smile’ even when feeling unwell stands out as a particular strength. While most reviews are glowing, a few patients noted occasional wait times (described as normal for clinics) and one mentioned concerns about dusting and floor cleaning in the lobby area. The overwhelming consensus positions this as a top-tier urgent care choice where ‘they actually listen to you’ and provide medical care that’s ‘way better than any other medical organizations in the area.’