Target

Target delivers a generally positive shopping experience marked by strong product diversity, competitive pricing, and notable cleanliness standards. Customers consistently praise the extensive selection of quality goods across categories, with many appreciating the store’s organization and themed seasonal displays. The 5% discount for cardholders is frequently mentioned as a significant value advantage. However, service consistency emerges as the primary concern, with reviews revealing stark contrasts between exceptionally helpful staff and frustrating experiences with unengaged employees. While many customers report smooth transactions and helpful assistance, others encounter long checkout lines, understaffing issues, and occasional unhelpful attitudes. The store’s COVID-19 safety protocols, particularly cart sanitization practices, receive high marks for making shoppers feel secure. Practical improvements needed include better staffing during peak hours, more consistent employee training, and addressing occasional issues with online order fulfillment and return processing.