Ochsner Therapy & Wellness - Laplace/River Parishes

Ochsner Therapy & Wellness – Laplace/River Parishes receives predominantly positive feedback for delivering effective physical therapy treatments, with multiple patients reporting significant pain relief and improved mobility. The facility demonstrates strong clinical expertise, particularly in addressing complex musculoskeletal issues, as evidenced by one patient’s experience where therapists “immediately corrected a displaced joint” after months of excruciating pain. However, the center faces notable administrative challenges, including communication gaps regarding referral processing and potential service limitations for specific conditions like stroke rehabilitation. Some patients reported appointment cancellations without notification, indicating reliability concerns in scheduling coordination. Despite these operational issues, the clinical care quality receives consistent praise, with numerous five-star reviews highlighting successful treatment outcomes and professional therapeutic interventions. The center would benefit from improved administrative processes and clearer communication about service capabilities to enhance the overall patient experience.