Hair Company Etc Salon & Day Spa

Hair Company Etc Salon & Day Spa – Customer Experience Summary Hair Company Etc Salon & Day Spa emerges as a comprehensive beauty destination that excels in skilled services and personalized care, though with some notable inconsistencies in customer experience. The establishment offers a full spectrum of services including haircuts, coloring, spa treatments, nails, and even features a boutique clothing section. ### **Exceptional Service & Skilled Practitioners** The salon’s greatest strength lies in its talented team of professionals who consistently receive glowing reviews. **Michael Aubrey** stands out as an exceptional barber praised for his precision, attention to detail, and ability to make clients feel confident. Multiple reviewers describe him as “the best barber I’ve ever had” who provides thorough consultations and excellent results with fades and beard trims. He’s particularly noted for his skill with children, making even the most haircut-resistant toddlers comfortable. Other standout professionals include **Beth** (mentioned by multiple clients for excellent haircuts and coloring), **Kelly** (celebrated as “the best nail tech in the whole county”), and **Jamie** who received praise for achieving a challenging platinum blonde transformation. The staff generally receives compliments for being friendly, professional, and taking time to understand client needs. ### **Atmosphere & Facilities** Customers consistently describe the salon as “beautiful, clean, and well-organized” with eye-pleasing decor and a comfortable vibe. The dual nature of the business (salon on one side, day spa on the other) provides a comprehensive experience. Families appreciate the welcoming environment, with one parent noting their child loved the unique “Chevy tailgate bathroom” and enjoyed the shampoo experience so much they wanted to return. ### **Areas for Consideration** While most experiences are positive, there are some concerns regarding consistency. One reviewer reported issues with **Paige** regarding extension services and consultation practices, while another mentioned problems with product quality (watered-down shampoo). Most notably, there’s a concerning review about the owner being described as “indignant, crass and rude,” suggesting potential management issues that prospective customers should be aware of. ### **Final Recommendations** For those seeking quality hair services, particularly cuts from **Michael** or color services from **Beth** and **Jamie**, the salon delivers excellent results. The spa services and nail treatments also receive strong recommendations. However, customers might want to specifically request highly-reviewed stylists and consider the mixed feedback about certain team members and management when making their decision.