Life Time

Life Time Fitness presents a mixed but generally positive experience characterized by excellent facilities and varied amenities, though customer service and membership management issues are notable concerns. The gym excels with its **immaculate cleanliness**, **diverse equipment** including pools, rock climbing, and water slides, and **exceptional group classes** like Barbell Strength that members praise for being self-paced and effective. Staff members including instructors **Jane L.**, **Lisa M.**, **Monique W.**, and massage therapist **Joy** receive specific commendations for their skill and friendliness. However, significant frustrations emerge around **cancellation difficulties**, **billing disputes**, and occasional **rude staff interactions**. The recent conversion of basketball courts to pickleball has also disappointed some members. While the facility offers outstanding value for fitness diversity and family amenities, potential members should carefully review cancellation policies and consider their primary workout preferences before joining.