Target

Target Northlake presents a mixed customer experience with notable strengths in product selection and value, but significant challenges in store maintenance and staffing consistency. Customers praise the store’s wide aisles, good layout, and affordable household items, with many appreciating the cleaner environment compared to competitors like Walmart. The grocery and electronics departments receive particular recognition for being well-maintained. However, the store struggles with inconsistent cleanliness, disorganized merchandise, and understaffing during peak hours, leading to long checkout lines. While some employees provide excellent service with smiles, others like Gwendolyn and certain pharmacy staff have been described as rude and unhelpful. The store management receives mixed feedback, with some customers reporting positive interactions while others describe dismissive attitudes. Online pickup services generally work well, though some caution is advised. The location needs improved staffing levels, better store organization, and more consistent customer service training to match the Target brand standards that customers expect.