Walmart

Walmart Kapolei presents a mixed but generally positive shopping experience characterized by competitive pricing, good selection, and surprisingly friendly staff compared to mainland locations. Customers consistently praise the store’s cleanliness, organization, and unique exterior design that resembles “a Disney movie.” The store offers excellent value with many noting it’s “cheaper than ordering on base” and sometimes better than Amazon. However, service inconsistencies emerge with some customers reporting unhelpful staff, long waits for assistance (particularly in specialty departments like bikes), and frustrating phone support. The high percentage of self-checkout stations (80%) receives mixed feedback – convenient for some but problematic when bag assistance is needed. Overall, this location stands out as one of Hawaii’s better Walmarts with strong pricing and selection, though service reliability could be improved.