Walmart Supercenter

Walmart Supercenter – Customer Experience Summary This Queensbury Walmart Supercenter presents a mixed but generally positive shopping experience, praised for its extensive inventory and convenient location while facing some operational challenges. Customers consistently appreciate the store’s comprehensive selection, noting it has “almost everything” with particularly strong offerings in groceries, fresh produce, and seasonal items that rotate quickly. ### **Strengths & Positive Experiences** The store earns high marks for cleanliness and organization, with multiple reviewers describing it as “clean and tidy” and better maintained than other area locations. Staff members receive particular praise for their helpfulness, especially in the pharmacy and grocery pickup departments where employees are described as “always courteous, helpful, and kind.” The grocery pickup service stands out as exceptionally reliable with six years of consistent positive feedback. ### **Areas for Improvement** Checkout efficiency emerges as the most common concern, with customers reporting long waits due to limited open lanes and inconsistent self-checkout availability. Some reviewers mention issues with produce freshness and expiration dates requiring vigilance. The Walmart Plus service receives criticism for reliability issues, and occasional staff interactions have been described as problematic, including one incident involving accusatory behavior at the entrance. ### **Practical Considerations** The store’s large size and comprehensive inventory make it a one-stop shopping destination, though some items available online may not be in-store. The parking layout is noted as somewhat unconventional but accommodates larger vehicles well in the back areas. While generally clean and well-stocked, shoppers should verify produce freshness and be prepared for potential checkout delays during peak hours.