About this business
Established in 1988, INTERLOCKS Salon is where service excellence meets high style in the heart of Newburyport, offering a wide range of hair and makeup services, delivered by a team of nearly 40 skilled beauty professionals. Experience the transformative power of award-winning services to help you look and feel your absolute best.
Categories
Main Reviews Summarize
INTERLOCKS Salon presents a mixed but generally positive customer experience characterized by exceptional individual practitioners but occasional service inconsistencies. The salon’s greatest strength lies in its talented, highly skilled staff, with specific praise for aesthetician Kassandra Caruso, brow specialist Laura, and massage therapists like Chrissy and Vanessa. Customers consistently describe the atmosphere as peaceful, clean, and professional, with particular appreciation for the spa’s COVID-19 safety measures. The full-service offerings—from hair styling and coloring to waxing, facials, and massages—receive frequent commendation, though some note the premium pricing. However, several reviews mention occasional rushed service, perceived staff aloofness, and aggressive product upselling after treatments. While most clients report excellent experiences with specific technicians, a minority describe disappointing results or uncomfortable interactions. The management appears responsive to feedback, offering corrective measures when service falls short. Overall, INTERLOCKS excels when clients connect with the right practitioner but may benefit from more consistent service standards across all staff members.
58 Merrimac St, Newburyport, MA 01950
Service SpotLight
From the business, Identifies as women-owned, Accessibility, Wheelchair accessible entrance, Wheelchair accessible parking lot, Wheelchair accessible restroom, Amenities, Gender-neutral restroom, Restroom, Wi-Fi, Crowd, LGBTQ+ friendly, Transgender safespace, Planning, Appointment required, Appointments recommended, Accepts walk-ins, Recycling, Plastic bottles, Payments, Checks, Credit cards, Debit cards, NFC mobile payments, Credit cards, Children, Good for kids, Parking, Free parking lot, On-site parking, Paid parking garage
FAQ
i do not see Environ Facial on the list of facials price ?
Hi June, Our Environ facials are the Rx Facial ($225) and Vitamin Therapy Facial ($185). You can see all of our facials here: https://interlockssalon.com/spa/skincare/
