Acacia Spa

Acacia Spa presents a mixed experience with exceptional amenities and skilled practitioners alongside notable service inconsistencies. The spa’s luxurious facilities—including salt rooms, steam rooms, saunas, and cold plunge options—receive consistent praise for creating a relaxing atmosphere. Many customers rave about specific therapists like **Kyler**, **Donna**, **Jaydra**, and **Connie** who deliver transformative massages that effectively address chronic pain and tension. The spa offers a wide range of services from therapeutic massages to facials and cosmetic treatments, with particular appreciation for their Jane Iredale makeup products and gift items. However, significant concerns emerge around administrative consistency. Multiple reviews mention problematic scheduling systems, unexpected upcharges without prior notification, and occasional long wait times. Some customers report negative experiences with specific services like dermaplaning and manicures, noting inadequate training or unsatisfactory results. Staff interactions vary widely, with some guests experiencing exceptional hospitality while others encounter dismissive or unprofessional behavior from front desk personnel. The spa excels when appointments proceed smoothly with skilled practitioners, but potential visitors should confirm pricing details in advance and verify specific service availability. Despite administrative challenges, many loyal customers consider Acacia their preferred spa destination due to the quality of core services and exceptional amenities.