All That's Therapeutic Inc

All That’s Therapeutic Inc presents a concerning pattern of operational challenges despite some positive individual practitioner experiences. The most significant issue appears to be severe administrative disorganization, with multiple patients reporting wait times extending from several months to two years before receiving therapy services. Communication breakdowns are prevalent, including failure to update patient contact information, months-long silences after initial intake, and appointment coordination problems. While individual practitioners like Marcus and Dr. Jones receive personal praise for their clinical skills and patient rapport, the organizational infrastructure severely undermines their efforts. The practice demonstrates occasional flexibility with insurance changes and medication management needs, but these positives are overshadowed by systemic failures in patient management, scheduling reliability, and follow-through. Several reviews mention filing formal complaints with Maryland state agencies, indicating serious service delivery concerns. The practice requires substantial improvements in administrative processes, communication systems, and patient management to provide consistent, reliable mental health services.