AMC Urgent Care Plus - Stillwater

AMC Urgent Care Plus – Stillwater presents a mixed but generally positive experience for patients seeking prompt medical attention. The facility excels in providing **fast, efficient care** even during busy periods, with many patients praising the **professional and friendly staff** who deliver appropriate treatment quickly. Specific staff members like **Tambra**, **Mercedes**, and **Joy** receive particular commendation for their exceptional care and diagnostic skills. The clinic maintains a **clean, professional environment** with staff consistently wearing masks, making it a trusted choice for family healthcare needs. However, the clinic faces significant challenges with **inconsistent customer service**, particularly at the front desk where some staff members display poor bedside manner and communication issues. Patients report frustrations with **billing discrepancies**, difficulties obtaining medical records and scans, and occasional long wait times in uncomfortable conditions. While many appreciate the clinic’s ability to handle language barriers and provide compassionate care, the inconsistent administrative experience suggests room for improvement in customer service training and operational consistency.