Arisa Health

Arisa Health presents a mixed experience according to patient reviews, with significant concerns about front desk professionalism and environmental factors affecting vulnerable clients. Multiple reviews highlight staff using personal phones during work hours and discussing sensitive patient information within earshot of others, creating privacy concerns. Patients with anxiety and PTSD report feeling uncomfortable due to crowds smoking near entrances and overall clinic atmosphere that exacerbates rather than alleviates stress. However, the facility has loyal long-term patients who praise the quality care received from specific practitioners, with one patient attending since 2012 noting ‘excellent work.’ The main strengths appear to be in clinical services rather than administrative operations, with several patients expressing satisfaction with their actual treatment while criticizing the front office experience and facility environment. Key improvements needed include better staff training on patient privacy, managing the entrance area environment, and ensuring all patients feel valued rather than treated as numbers.