Awakenings Day Spa offers a mixed but generally positive experience characterized by excellent individual service and a relaxing atmosphere, though some operational inconsistencies need addressing. The spa excels in creating a peaceful, personal environment where clients feel like family rather than customers. Multiple reviewers praise the exceptional quality of services including massages (couples, hot stone, aromatherapy), lash extensions, and pedicures, describing them as ‘phenomenal’ and ‘fantastic.’ Staff receive particular commendation for their friendliness and skill, with one reviewer specifically noting the pedicurist’s warm service. However, the spa faces criticism for communication and reliability issues, as evidenced by a customer who arrived for a dual appointment only to find one technician available without prior notice. This suggests that while the actual service delivery is high-quality when available, administrative coordination could be improved. The overall atmosphere is described as quiet and relaxing—a welcome contrast to busier salons. Ideal for those seeking personalized, tranquil beauty and wellness treatments, though customers should consider confirming appointments in advance to ensure full staffing availability.