Critical Fitness

Critical Fitness presents a stark contrast between exceptional in-person experiences and concerning administrative practices. The facility itself receives strong praise for its comprehensive equipment selection, including unique machines not found elsewhere, and a well-maintained, clean environment. Staff members like personal trainer Nabor and owners Jessica and Adan are consistently highlighted for their exceptional knowledge, friendly service, and genuine dedication to helping customers achieve fitness goals. The supplement store component is particularly praised for quality products, expert guidance, and inclusive options including vegan selections. However, significant concerns emerge around membership management, with multiple reports of continued unauthorized charges after cancellation, unfulfilled refund promises, and reliability issues regarding operating hours. The gym’s physical layout is also noted as somewhat congested. While the actual workout experience and supplement offerings receive high marks, potential customers should approach membership agreements with caution and ensure all cancellation terms are clearly documented.