Crunch Fitness - Tyler

Crunch Fitness – Tyler presents a tale of two experiences: exceptional facilities versus problematic administrative practices. The gym earns consistent praise for its extensive, well-maintained equipment, recent renovations, and diverse amenities including childcare, sauna, tanning beds, red light therapy, and numerous classes. Members particularly appreciate the clean environment and friendly, helpful staff, with specific shoutouts to attentive evening attendants. However, the facility faces significant criticism for its cancellation process, described by multiple members as a ‘nightmare’ requiring written letters and resulting in continued unauthorized charges even after cancellation attempts. Peak hours (3pm-8pm weekdays) bring overcrowding concerns in free weight areas. While the physical gym receives 5-star ratings for equipment and atmosphere, the administrative experience often falls short, creating frustration for members trying to manage their accounts.