Dragonfly Wellness Center has established itself as a beloved local institution known for its friendly, knowledgeable staff and welcoming atmosphere. Customers consistently praise the exceptional service, with particular mention of staff members like Westley who provide expert guidance and genuine care—one reviewer even noted a budtender covered a small shortage to prevent bank overdraft fees. The center excels in catering to both newcomers and medical patients, offering personalized consultations that have been especially helpful for those with specific health conditions like epilepsy.
Strengths include a solid product selection with good quality at competitive prices, though some note the space is smaller than larger dispensaries. The extended hours until 9 PM and acceptance of credit cards (not just cash) add significant convenience. The shop maintains a charming, community-oriented vibe with local art, merchandise, and occasional events that enhance the experience.
Areas for improvement include occasional inconsistencies in staff engagement, with a few customers reporting less knowledgeable or enthusiastic service. Some note pricing discrepancies between online and in-store, and the staircase entrance presents accessibility challenges for those with mobility issues. Despite these minor concerns, Dragonfly Wellness Center remains a top choice for both locals and visitors seeking quality products with personalized, caring service in a relaxed environment.