Enki Youth & Family Services

Enki Youth & Family Services presents a deeply divided customer experience with significant operational challenges. While some clients report positive outcomes with peer counselors and appreciate the support received for depression, anxiety, and addiction, the majority of reviews highlight serious concerns. Multiple clients report rude staff behavior, particularly mentioning **Lorraine** and **Agatha** for poor communication and lack of compassion. Critical issues include last-minute appointment cancellations, inadequate medication management, poorly managed group sessions, and dismissive therapeutic approaches. Several clients describe feeling unheard and ultimately found better care elsewhere at facilities like Pacific Clinics. The organization shows strengths in peer support but requires substantial improvements in staff training, appointment reliability, and therapeutic effectiveness to provide consistent, quality mental health care.