Hazel Park Urgent Care receives generally positive reviews for its medical expertise and caring staff, though some operational inconsistencies exist. Patients consistently praise Dr. Jawad Agha for his diagnostic skills and compassionate care, with multiple reviewers noting he identified conditions other doctors missed. The facility is described as clean and well-maintained, with many patients appreciating the welcoming environment. Staff members, particularly nurses, receive frequent compliments for their kindness and professionalism. However, several reviews mention significant wait times, occasional front desk inattentiveness, and some concerns about administrative processes. The on-site pharmacy and convenient location are valued features. While most patients report excellent clinical care, some experienced communication issues or felt their concerns weren’t fully addressed. The urgent care appears strongest for routine medical needs and diagnoses but may have limitations with specialized equipment or complex cases requiring referral to their Ferndale location.