Jesamondo Salon & Spa

Jesamondo Salon & Spa – Customer Experience Summary Jesamondo Salon & Spa has established itself as a premier destination for comprehensive beauty services, consistently earning praise for its skilled practitioners and welcoming atmosphere. The salon’s reputation is built on exceptional service quality, with numerous clients celebrating their transformative experiences and long-term loyalty to specific stylists. ### **Exceptional Service & Skilled Practitioners** The salon boasts an impressive roster of talented professionals who receive consistent acclaim. Clients specifically highlight **Emily**, **Rachel**, **Angel**, **Heather**, **Billy**, **Diane Monsef**, **Laura A**, **Whitney**, **Morgan**, **Nubia**, **Marissa**, **Terry**, **Lisa**, **Stephanie**, **Lynn**, and **Cheri** for their expertise in cuts, coloring, and styling. Many reviewers note these stylists’ ability to handle complex requests, with one client praising, *”I have curly red hair and not everyone can do it right. She gets it perfect every time.”* ### **Luxurious Experience & Amenities** Customers consistently appreciate the salon’s attention to comfort and luxury. The signature hair wash experience features **foot rests and heated neck warmers**, creating a spa-like atmosphere. Additional touches include complimentary beverages (coffee, tea, or mimosas), coat service, and a recently upgraded website for easy booking. The facility is described as beautiful, clean, and professionally maintained. ### **Strong Leadership & Customer Care** Owner **Matt** receives frequent praise for his hands-on approach, personally ensuring customer satisfaction and maintaining long-term client relationships. His responsive management style is evident in one review where a client noted, *”The owner, Matt, kindly called me tonight and was genuinely upset about the way his staff had treated me… His phone call meant a lot.”* ### **Areas for Consideration** While overwhelmingly positive, some clients experienced communication issues regarding additional services and pricing. One reviewer mentioned an unrequested Olaplex treatment, while another expressed disappointment with dip manicure longevity. A male client noted dissatisfaction with cut quality and blow-dry pricing. ### **Final Recommendations** Jesamondo excels for those seeking skilled color specialists, personalized styling, and a luxurious salon experience. For best results, clients should clearly communicate service expectations and pricing questions upfront. The salon particularly shines for complex color work, family services, and those valuing long-term stylist relationships in an upscale, comfortable environment.