Metro Physical & Aquatic Therapy

Metro Physical & Aquatic Therapy receives overwhelmingly positive reviews for its exceptional service quality and outstanding patient care. The practice is particularly praised for its skilled practitioners, with physical therapist **Kelly** receiving consistent acclaim for her expertise, personalized approach, and ability to deliver significant pain relief. Multiple reviewers reported excellent results for shoulder, back, neck, and ankle issues, with one patient noting Kelly “saved me from needing surgery for an Achilles tear.” The staff including **Eduardo**, **Meghan**, **Jade**, and **Kerine** are repeatedly described as knowledgeable, friendly, and compassionate, creating a positive, family-like atmosphere. Patients appreciate the clean, modern facilities at both Patchogue and West Babylon locations, with comments highlighting the immaculate environment and punctual scheduling. The team’s collaborative approach and thorough exercise explanations receive special mention. While most experiences are highly positive, one reviewer expressed concerns about insufficient personal attention during sessions. However, this appears to be an outlier among the overwhelmingly favorable feedback. The practice excels in creating a welcoming environment where patients feel genuinely cared for while achieving measurable improvements in mobility and pain reduction. Recommended for those seeking professional, results-oriented physical therapy with personalized attention.