Physiotherapy Works excels as a premier rehabilitation facility known for its exceptional personalized care and skilled practitioners. Patients consistently praise the warm, family-like atmosphere where staff make everyone feel immediately comfortable and valued. The team demonstrates remarkable expertise across diverse conditions including frozen shoulders, herniated discs, rotator cuff injuries, stroke rehabilitation, and chronic pain management.
Key strengths include the outstanding dry needling treatments performed by owner Eric, described as ‘immediate relief’ with minimal discomfort, and the comprehensive whole-body approach that sets them apart from typical physical therapy experiences. Multiple therapists including Alyssa, Alex, Mary, Christina, Bassill, Neil, and Emma Mason receive specific praise for their professionalism, attentiveness, and ability to tailor treatments to individual needs.
The facility offers excellent value with affordable self-pay options and accepts insurance with efficient verification processes. Patients appreciate the variety of techniques including massage therapy, cold laser treatment, TENS units, and vigorous exercise programs that deliver measurable results. The practice efficiently handles appointments with quick scheduling and maintains consistent excellence across multiple therapists.
While no significant improvements are noted in the reviews, the overwhelming positive feedback suggests Physiotherapy Works is ideal for those seeking personalized, effective rehabilitation in a supportive environment that feels more like family than clinical treatment.