Planet Fitness

Planet Fitness offers a mixed but generally positive experience characterized by excellent value for money, clean facilities, and friendly staff, though with notable inconsistencies in management and operational policies. The gym excels in providing a non-intimidating, judgment-free environment ideal for beginners and those returning to fitness after long breaks, with modern cardio equipment, ample machines, and helpful amenities like hydrotherapy beds and tanning for Black Card members. Staff members like Hunter receive particular praise for friendliness and assistance, while cleaning protocols are frequently commended, though some members desire even more rigorous enforcement of equipment sanitation. However, significant concerns include misleading advertising about 24/7 access—many locations operate limited hours, especially on weekends—and frustrating cancellation processes, with some members reporting unprofessional behavior from management. The Black Card membership offers good value for travelers seeking multi-gym access and spa features, but the basic $10 plan restricts users to their home gym. Peak hours after 3 PM can get crowded, so early visits are recommended for optimal equipment availability. Overall, Planet Fitness delivers solid budget-friendly fitness options with some operational drawbacks that vary by location.