About this business
At Planet Fitness, we believe We’re All Strong On This Planet(tm). No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone(r). Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
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Main Reviews Summarize
Planet Fitness maintains a generally positive reputation with customers praising its spacious, well-equipped facilities and 24/7 accessibility. The gym receives consistent praise for cleanliness, equipment maintenance, and variety of workout machines. Staff members like Silas are highlighted for exceptional service and personalized workout guidance. However, experiences with front desk personnel vary significantly, with some customers reporting rude or unhelpful interactions. Concerns include inconsistent hot water in showers, occasional cleanliness issues in locker rooms, and reported difficulties with membership cancellation processes. The Black Card amenities like tanning beds and hydro-massage chairs receive particular appreciation. While most members enjoy the ‘judgment-free’ atmosphere and find the gym uncrowded during off-peak hours, the experience appears heavily dependent on individual staff interactions and time of visit.
5138 Dixie Hwy, Louisville, KY 40216
Service SpotLight
Service options, Onsite services, Accessibility, Wheelchair accessible entrance, Wheelchair accessible parking lot, Wheelchair accessible restroom, Amenities, Restroom, Wi-Fi, Atmosphere, Shower, Planning, Membership required, Payments, Credit cards, Debit cards, NFC mobile payments, Credit cards
FAQ
Can you enroll inside of planet fitness?
Yes
