Planet Fitness

Planet Fitness Apple Valley presents a mixed but generally positive customer experience characterized by excellent facility conditions and staff friendliness, though significant concerns exist regarding membership management and billing practices. The gym receives consistent praise for its **immaculate cleanliness**, **modern equipment**, and **welcoming atmosphere**, with multiple reviewers specifically mentioning staff members like **Mia** and **John** who provide exceptional service. The facility offers strong value with diverse amenities including tanning beds, massage chairs, and well-maintained locker rooms. However, serious issues emerge around membership transitions from the former Xperience Fitness location, with multiple customers reporting unauthorized charges and extreme difficulty canceling memberships. The gym’s limited hours (no longer 24/7) and occasional equipment availability issues are minor drawbacks. Overall, while the physical facility and staff deliver an excellent workout experience, potential members should exercise caution with membership agreements and billing practices.