Planet Fitness

Planet Fitness delivers a **solid budget-friendly gym experience** with notable strengths in cleanliness, modern equipment, and generally friendly staff. Members consistently praise the **well-maintained facilities**, **judgment-free atmosphere**, and **valuable amenities** like hydro-massage beds and tanning options. However, the experience varies significantly by location and management quality. While many staff members receive high marks for courtesy, some customers report **inconsistent service quality**, particularly regarding billing issues and occasional unprofessional management responses. The gym excels for casual fitness enthusiasts seeking basic equipment and relaxation amenities, but serious weightlifters may find equipment selection limited and peak-hour congestion challenging. Key improvements needed include better enforcement of policies, more consistent opening hours, and enhanced customer service training for management.