Publix Super Market at Hickory Flat Village

Publix Super Market at Hickory Flat Village maintains strong customer loyalty through exceptional service quality and a clean, pleasant shopping environment. The store receives consistent praise for its friendly and professional staff across departments, with specific shoutouts to deli employees like Emily and Kim who provide personalized service. Customers appreciate the full-service checkout experience (no self-checkout lanes), helpful assistance with finding items, and the quality of fresh produce and meats. The BOGO deals and digital coupons provide excellent value despite Publix’s premium positioning. However, the bakery department shows concerning inconsistency with custom orders, including misspelled cakes and poor decoration quality that has disappointed customers for special occasions. Some reviews note occasional issues with deli order accuracy and stock crew organization. Overall, this location delivers the classic Publix experience with warm service and quality products, though customers ordering custom bakery items should double-check details carefully.