Samahan Health Center- Mira Mesa Clinic

Samahan Health Center – Mira Mesa Clinic presents a mixed patient experience with significant operational challenges. While some patients praise individual practitioners like Dr. Simmons and Dr. Nuqui for their professionalism and attentive care, the clinic struggles with severe administrative issues. Patients consistently report excessive wait times (45 minutes to 2+ hours), nearly impossible phone access with hold times exceeding 60 minutes, and appointment scheduling delays of 4-6 weeks. The facility maintenance receives criticism, including non-functional restroom facilities. However, some patients acknowledge the clinic provides essential low-cost healthcare services, noting ‘you get what you pay for’ and expressing gratitude for accessible care despite the operational shortcomings. The clinic desperately needs improved communication systems, better appointment management, and facility upgrades to match the quality care provided by their best practitioners.