Target

The Cambridge Target receives consistently positive feedback for its exceptionally friendly and helpful staff, with team members like Alyssa and Abraham receiving specific praise for going above standard service expectations. Customers appreciate the store’s clean, well-organized layout and reliable stock levels. The drive-up and order pickup services are highlighted as particularly efficient and well-executed. However, significant concerns include chronic understaffing at checkout during peak hours, problematic bathroom maintenance with odor issues, and limitations in the cafe food quality. The absence of self-checkout lanes creates frustration during busy periods. While the store maintains strong customer loyalty through excellent service, addressing staffing patterns and facility maintenance would significantly enhance the overall shopping experience.