Target

Target Gilroy presents a mixed customer experience with notable strengths in cleanliness and specific staff excellence, but inconsistent service quality and product selection concerns. The store receives praise for its generally clean environment and well-organized layout, with several customers specifically noting it as cleaner than other big-box alternatives. Standout employees like **Jenny D.** and **Pat** receive glowing reviews for their exceptional customer service, knowledge, and professionalism. However, the location faces criticism for inconsistent staffing, with multiple reviews citing unhelpful electronics department employees, poor attitudes, and inadequate training. Product selection emerges as a recurring concern, with customers noting limited variety, slow restocking, and disappointing clothing assortments. While some appreciate the 5% RedCard discount and convenient layout, others find prices higher than competitors. The store’s grocery section limitations and occasional management issues with disruptive customers also draw negative feedback. Overall, this Target location shows potential but needs more consistent staffing training and improved inventory management to match customer expectations.