The Glow Lounge presents a mixed experience with notable strengths in staff friendliness and tanning bed quality, but faces significant operational challenges. Customers consistently praise the exceptionally friendly and sweet staff, describing them as wonderful and creating a welcoming atmosphere. The tanning beds receive positive feedback for being effective, with several reviewers noting visible results within a week of use. The salon also offers competitive pricing and additional retail options including cute clothing. However, serious concerns emerge regarding inconsistent operating hours and availability, with multiple reports of the salon being unexpectedly closed during posted business hours. Additional issues include aging equipment that some find outdated, concerns about cleanliness standards, and spray tan services that customers report provide minimal color and poor longevity. The establishment shows promise with its personable service but requires attention to reliability, equipment maintenance, and consistent service delivery to fully meet customer expectations.