Unlimited Tan Cryotherapy and Wellness

Unlimited Tan Cryotherapy and Wellness presents a mixed experience with notable strengths in staff expertise and facility cleanliness, but significant concerns regarding pricing practices and equipment availability. The establishment receives consistent praise for its **knowledgeable and friendly staff**, particularly highlighting **Sydney** as an exceptional team member who has earned customer loyalty over many years. Multiple reviews commend the **clean, well-maintained environment** and modern tanning equipment. However, serious concerns emerge around **business practices and value**. Customers report frustration with cancellation policies requiring in-person visits, automatic renewals that catch busy clients off guard, and substantial price increases without grandfathering existing members. The single red light therapy bed creates accessibility issues with long wait times, diminishing the value of membership packages. Some customers have encountered **unprofessional front desk behavior**, though management appears responsive to complaints when properly escalated. The business excels in traditional tanning services but faces challenges in managing customer expectations for cryotherapy and wellness services, particularly regarding scheduling limitations and equipment availability. Long-term customers express disappointment with changing policies that affect their membership value, suggesting the need for more transparent communication and customer-friendly practices.