Walgreens

Walgreens presents a stark contrast between exceptional individual service and systemic pharmacy failures. The location receives praise for specific staff members like Deshauna, who provided efficient photo service, and Luis, noted as a helpful cashier. However, the pharmacy department faces overwhelming criticism for chronic issues including rude staff, prescription delays (some waiting weeks), poor communication, and unprofessional behavior. Multiple reviews describe the pharmacy as ‘the worst’ with complaints about cleanliness, gate closures before official hours, and staff incompetence. While the store serves as a convenient retail option for office supplies and general merchandise, the pharmacy experience has driven many customers to transfer prescriptions elsewhere. The location desperately needs improved staff training, better management oversight, and enhanced customer service protocols to address these significant service gaps.